For all your carpet cleaning, restoration, repair and care needs.
Any furniture that requires moving must be done by the customer before the start of any works, unless prior agreement is made and quoted for. Payment of balance is to be made within 28 days of invoice. Any quotes over £300, a deposit of 15% is required to secure your booking.
If you cancel up to 24hrs before works are due to start, you may be charged a cancellation fee of up to 50% of the total job cost. If you cancel up to 48 hours before works are due to start you may be charged up to 25% of the total job cost. If you need to reschedule the start date of works, there are no fees for the first rearrangement, but any subsequent date changes may result in fees.
The fee percentage for cancellation or rearrangement is at the discretion of the business owner and is dependant on the cancelled date being filled.